Website Privacy Policy

Updated Date: January 4, 2025

Chick-fil-A Costa Mesa (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, https://cfacostamesa.com, or interact with us in other ways.

By using our website, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website.

1. Information We Collect

a. Anonymized Data Collection:

We use tools and plug-ins that automatically collect anonymized data about website visitor behavior. This data may include:

• • Pages visited
  • Duration of visits
  • Browser type and version
  • Device type and operating system
  • General geographic location (based on IP address, but anonymized)

Additionally, anonymized hash user data is tracked to monitor site engagement and page viewing metrics. However, we do not attempt to identify or obtain personal information of individuals viewing our site.

b. Employee-Specific Tracking:

Users who are employees and logged into our employee portal (hosted on a separate site) may not remain anonymous when accessing certain internal resources. Employee credentials may be used to track and identify their access to the site and monitor usage. This tracking applies only to employees using our internal systems.

c. Voluntarily Provided Information:

We only collect personal information if you voluntarily provide it in the following ways:

• • • When submitting a form through JotForm on our website
    • When making a donation through the website
    • When participating in local community programs we offer
    • When submitting a job application through our website (applications are processed and stored by a third-party service)
    • When contacting us via email or phone

The personal information voluntarily provided may include:

• • • Name
    • Email address
    • Phone number
    • Payment information (when making donations)
    • Job application details, such as work history, education, and references (submitted and stored by a third-party service)
    • Other details relevant to participation in local community programs

d. Cookies and Similar Technologies:

We use cookies and similar technologies to collect anonymized data about website usage and to enhance your browsing experience. Cookies do not collect personal information unless you voluntarily provide it through other means (e.g., forms). You can manage or disable cookies through your browser settings.

e. SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Chick-fil-A Costa Mesa. This includes SMS messages for conversations (external), conversations (between employees). Message frequency varies. Message and data rates may apply. See privacy policy at https://cfacostamesa.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.

2. How We Use Your Information

a. Your Information

We use the information collected for the following purposes:

• • • To analyze website traffic and improve the website’s functionality
    • To provide customer service and respond to your inquiries
    • To process donations and participation in local community programs
    • To process job applications submitted through the website
    • To communicate updates, promotions, and offers if you opt-in to receive them
    • To ensure compliance with legal obligations

3. Sharing Your Information

We do not sell any personal information. We will never sell your personal information unless we receive your express written consent or authorization to do so.

Anonymized data may be shared with trusted service providers who assist us in analyzing website traffic and improving the website. Personal information submitted as part of job applications is collected and stored by a trusted third-party service. These providers are obligated to handle your data securely and in compliance with applicable laws.

4. Your Choices

a. Managing Cookies:

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your browsing experience.

b. Opt-Out of Communications:

If you voluntarily provide personal information and later wish to opt-out of receiving communications from us, you may do so by following the “unsubscribe” instructions in our emails or by contacting us directly.

5. California Consumer Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), even if we do not sell personal information. These rights include:

• Right to Know:
  You may request that we disclose the categories of personal information we collect, the sources from which we collect it, the purposes for collecting it, and the categories of third parties with whom we share the information.
• Right to Delete:
  You may request that we delete personal information you have voluntarily provided. Please note that we cannot delete anonymized data, as it is not tied to your identity.
• Right to Non-Discrimination:
  We will not discriminate against you for exercising your CCPA rights.

To exercise your CCPA rights, please contact us at:
Email: admin@costamesacfa.com
Phone: (714) 435-0145

We may ask you to verify your identity before processing your request.

6. Do Not Track Disclosure

Our website does not currently respond to “Do Not Track” (DNT) signals. However, we respect your privacy and provide options to manage cookies through your browser settings.

7. Data Security

We implement reasonable security measures to protect any personal information voluntarily provided through our website. However, please note that no system can guarantee absolute security. We recommend using caution when transmitting personal information online.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing them with your information.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. Please review this page periodically for updates.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Chick-fil-A Costa Mesa

3181 Harbor Blvd, Costa Mesa, CA 92626
Email: admin@costamesacfa.com